FREQUENTLY ASKED QUESTIONS

We couldn’t be happier! Please email us at jp@smokeygraphics.co.za or call us +27 60 678 1884 and tell us about your project. We’ll be sending through more information about our services, and if we are made for each other, we will book your project once the quote has been approved and the deposit has been paid.

Yes we do! We have worked with clients all over the world, and our tried and tested processes allow us to work with you from wherever you are. If you have access to your emails, and internet then we’re all set!

Yes, to start any project, we require an upfront and non-refundable deposit of 50% to secure your spot in the design queue.

A design project takes on average 24 - 72 hours depending on complexity, while a website design can take up to 2 weeks. Every project is different so if you have a deadline, please let us know when you get in touch.

This completely depends on what you need. It takes longer to build a 1000 page mega-site than a smaller eight-page website.

We like to work with all sorts and sizes of businesses and individuals, and we bring the same skills used to support our celebrity and big business clients to the work we do for smaller clients.

If you need our help with web support and maintenance, we’ll be here for you. If not, we will leave you to it. If you change your mind and need us after all, we’ll still be here for you!

We accept payments only in the form of EFT or PayPal.